Amazon’s smart home brand Ring has sold about 350,000 of its 2nd generation video door bells in the US. One step Announcement by the U.S. Consumer Product Safety Commission, Has received 23 reports of minor property damage caused by welding ring door bells and eight reports of minor burns. The site of the ring Affected door bells do not need to be returned, but users are told to follow them Updated instructions.
Although Says Ring CBSC states that there is no danger if the door bell is installed correctly and the device will overheat if incorrect screws are used. Ring says people have received 85 incident reports of people using the wrong screws to damage the door bell’s battery. The ring holds one out A set of updated instructions For its video door bell, it specifically warns users not to use any screws other than “smart safety screws” to secure the video door bell in brackets.
“Customers don’t need to return their devices,” Ring said Said CNET A statement said, “We continue to work closely with CBSC on this issue and ensure that clients who purchase Ring Video Tourbell (2nd General) receive the updated User Guide and follow the device installation instructions.”
The affected specific door bells are on sale between June and October this year with the model number 5UM5E5 for 5 1005. You can enter the serial number of your device On Ring’s website See if your front door is affected. Owners who have already installed their 2nd generation ring door bells with the wrong screws, although the ring does not explicitly say so Contact customer support. We have reached the ring for clarification and will update this section if we get an answer.