For many of us, calling a doctor’s office, an insurance company, customer support or indeed any executive office has become an exercise in frustration – especially these days, as increased demand and staff cuts have made phone calls uninterrupted. Yes, you can use the speakerphone to track the line, but do you want to listen to that bad music for more than an hour?
A A new Android feature called Hold for Me, Google has now announced that it can make that phone a little more tolerable. Hold for Me for Google’s new Pixel 5 and Pixel 4A (5G) phones is currently available as a preview feature in the United States.
Here’s how it works, according to Google: If you’re stuck calling a toll-free number, Google Assistant will monitor your call when you return to do what you need to do. When a man comes in line, you will be notified by a sound, vibration and a notification on the screen, while you will be asked to hold a representative so you can pick up the call. If at any time you get nervous and want to know what’s going on, you can keep track of what’s being said – or played – by the real-time title on your phone’s screen.
Currently, Hold for Me is an optional feature that can be run on Google Settings. This can be considered as other features that Google has introduced to improve the phone experience, Such as call screening, Uses voice transcription to allow you to ask for information from an unknown caller before you actually pick up the call.
Personally, as someone who has spent a lot of time listening to the same songs over and over again, I can’t wait for it to become more widespread.