Things seemed to be going well for the Surface Duo, which went slightly beyond the old glass, which meant the double screen foldable price was questionable until reviews and reports started coming in. Surprisingly, two months after launching the product, Microsoft seems to have decided to cut prices significantly. However, rather than the initial price cut, early believers of Microsoft’s promise now seem to have an erratic and inconsistent policy on how to get their income and money back.
This is even worse for these early adopters, as Microsoft has confirmed that the Surface Duo is actually more valuable than what was heard last September. The dual screen phone was sold for 3 1,399 and 5 1,599 128GB and 256GB of storage, respectively, but now retail prices are less than $ 200. If you buy from Best Buy and activate on AT&T, Sprint or Verizon, you can shave another $ 100 from that price.
The fact that Microsoft is handling the situation really motivates Surface Dio owners. Simply put, it will not give you $ 200 to match the new price. What are they Is saidInstead, return the device, which is still within 60 days of the return window, and use the refund to purchase a new one at a lower price. However, it is said that Microsoft will not release the new Surface Duos until it gets the old one.
This means that users will get a glossy new device, which not only causes a hassle but also has a negative impact on the environment due to electrical waste. To add insult to injury, this policy is said to be used randomly, depending on the store or customer representative you are asking for.
Surface Dio’s reputation took a nosedive after reviews criticized some unstable parts of the software and users reported life issues with the phone’s hardware and design. It certainly does no good to the device, but it may be Microsoft’s strategy to reclaim what is a complex package and quietly replace it with the best.