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In an internal document obtained by Macromars, Apple acknowledged the problem of some iPhone 12 displays showing glitter, green or gray glow, or other unplanned lighting variations under certain conditions.
In a document shared with Apple’s Authorized Service Providers this week, it states that Apple is aware of customer reports regarding this issue and is investigating it. Apple has advised technicians to refrain from serving infected iPhones, instead suggesting that customers keep their iPhone up to date with the latest iOS version. This guide suggests that Apple may be confident that it can fix the issue in a future software update.
A Similar green display problem Affected some iPhone 11, iPhone 11 Pro and iPhone 11 Pro Max models, was Apple It can be fixed in iOS 13.6.1.
There have been complaints about this new issue Macromars forums And Apple Support Communities After the introduction of the iPhone 12 models. This issue will affect the iPhone 12 Mini, iPhone 12, iPhone 12 Pro and iPhone 12 Pro Max.
Based on customer reports, it appears that the problem can occur if the display brightness is set to 90% or less. Many users are experiencing problems with iOS 14.1, iOS 14.2, and even the first two iOS 14.3 betas. The glow or glow will not last forever and will disappear after a short time for some customers.
We will update this article accordingly to find out when, or when, the issue is resolved.
