Apple is paying $ 113 million to solve an investigation by 34 states and the District of Columbia into the company’s practice of reducing the performance of older iPhones when their batteries run low. This procedure was not announced by Apple. This led regulators and customers alike to criticize the company for not coming, especially when asked about it in the past.
Arizona Attorney General Mark Bronovich, who helped lead the investigation, said, “Big Tech should stop dealing with consumers and tell them the whole truth about their practices and products.” Said in a statement. “I have an obligation to keep these Goliath technology companies accountable if they hide the truth from their users.” Apple pays $ 5 million specifically for Arizona, and the rest is split between other states. Washington Post Earlier the news was announced.
In court cases, Apple has stated that it agrees to adjudicate the trial, but it added: “None of this may constitute a breach of law, order, or regulation, or be considered a concession or a concession to Apple.
“No part of this judgment, including its statements and obligations, will be evidence of any liability, misconduct or misconduct by Apple,” the company said in a statement.
News of the latest example of how great technology is still under further scrutiny from regulators and lawmakers. The history of “Battergate”, as it is known, took place before the great technological abusesData privacy and political election corruption, this event was a turning point for the iPhone maker.
For many years, Apple, But the conspiracy theory persisted, arguing that the technology company gave less use to pushing people to upgrade handsets – which is referred to as practically obsolete. When Apple acknowledged that it was lowering the iPhones – for some other reason, it said – the news attracted attention from around the world.
“Our goal is to provide a better customer experience, which will extend the overall performance and durability of their devices,” Apple said in an initial statement on December 20, 2017.. It explained that when older batteries could not provide enough power when phones were attempting complex tasks such as playing a video game, it reduced the phone’s chips to what the battery could do.
Critics wrongly cried, and a week later Apple formally apologized, insisting that it should act in the best interest of customers. It offered a $ 29 battery replacement for a limited time to anyone who asked, rather than the usual $ 79 charge. It added features to its iOS software that better explained how iPhone batteries work and gave people the option.
“We have never done anything to deliberately shorten the life of any Apple product, or to tarnish the user experience to drive customer improvements – we will never do that. Our goal is to make the products our customers want and extend the iPhones as much as possible.”. “We know some of you have been pushed by Apple. We apologize.”
Still, lawsuits and investigations continue. In March of this year, AppleTo settle a class action lawsuit, the company agreed to pay customers $ 25 for the iPhone, which would require a minimum of $ 310 million. This includes current and former iPhone owners in the United States running the iPhone 6, 6 Plus, 6S, 6S Plus or SE iOS 12.2.1 or later. This includes iPhone 7 and 7 Plus running iOS 11.2 or later before December 21, 2017.
At the time, co-lead adviser for plaintiffs Joseph Kotset said in a statement, “This solution provides significant relief for Apple consumers, and moving forward will help ensure that customers are fully informed when they are asked to update their products.” Apple denied any wrongdoing.