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Apple today announced another alternative plan, this time for the iPhone 11. According to the company, some iPhone 11 users are facing problems in which the display stops responding to touch.
According to Apple, a small percentage of iPhone 11 models manufactured between November 2019 and May 2020 are affected by this problem. The company claims that this problem is related to a failure in the display module, which requires the phone to be restored to work properly.
The replacement plan is exclusive to the regular iPhone 11 model and is not compatible with the iPhone 11 Pro or iPhone 11 Pro Max.
Apple has determined that a small percentage of iPhone 11 displays may stop responding to touch due to a problem with the display module. The affected devices were manufactured from November 2019 to May 2020.
Users can check Apple Support Website Use their serial number to find out if their iPhone 11 is eligible for the replacement plan. If your iPhone is compatible with the program, you should contact Apple to pick them up at the Apple Store or Apple Authorized Service Provider. Apple will replace the affected iPhone 11 for free.
The recall covers the affected iPhone 11 models two years after the unit’s first retail sale. Apple may refuse free technical support for devices with physical damage.
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